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Refund Policy

Refund Policy for Products sold online.

GS-COM will grant full refunds (except for shipping and handling), for products returned in resalable and working condition within 5 business days of the receipt date.  All returns must include the original sale receipt and original packaging.  There will be a 15% restock fee on any items returned after the aforementioned period.  The refund will be issued to the original credit card within 1 or 2 billing cycles or via Bank Transfer shall that method be used for payment.

  • Electronic Products: Computers, Printers, Network Equipment, Surveillance Products, Standard Accessories and other Technology Hardware are returnable and enjoy manufacturer’s warranty.
  • Toners/Inks:  Printing supplies are considered final sale, these cannot be returned or refunded, once the sealed packaging is torn.
  • Software: Software sales (ESD – Electronic Software Downloads) are considered final once the licenses are emailed to the end user.
  • Headsets, mouse etc:  All accessories must be in their original container with the plastic seal in place and in resalable condition. 

For any queries, kindly email info@gs-com.bz or call us at 223-5128 or 223-3842.

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